Family and Friends Visits
How to effectively book and plan for a family and friends visit to Oasis Restore.
Please ensure you read all the instructions as it includes important things for you to bring to your visit.
- What will I need to book a visit?
- What are the times and dates?
- Booking a Visit
- Booking Conditions
- Prohibited Items List
What will I need to book a visit?
Most importantly, you need to ensure that you, and anyone you plan to bring with you, have been added to your child's approved contact list via the child's Youth Justice Worker.
When preparing to book a visit, please ensure you have the following:
- Your details
- Details of your visit
- Details of anyone you plan to bring with you
What are the times and dates?
There are two timetables that run at Oasis Restore. One for midterms (when children do not have school) and one for term time.
Term Times
January 6th-February 14th 2025
March 3rd-April 4th 2025
April 21st-May 23rd 2025
June 9th-July 11th 2025
|
Day |
Time Slots |
|
Monday – Friday |
3.30pm-4.30pm |
|
Saturday - Sunday |
10am-11am |
Mid Terms
February 17th-February 28th 2025
April 7th-April 19th 2025
May 26th-June 6th 2025
July 14th-August 1st 2025
|
Day |
Time Slots |
|
Monday – Sunday |
10am-11am |
Booking a visit
Click here to complete the online form, which will automatically be emailed to the booking team.
All emails and booking forms can be sent 24 hours a day, however will only be viewed during office working hours.
To book an urgent visit by phone:
Telephone number: 01634 558346
Lines open: Monday - Friday 8am-7pm
You must ensure you have following to book a visit:
- That you have been added to the child's approved contact list via your child's youth justice worker.
- Your details
- The child's details
- Details of any devices you need to bring on site (exceptional circumstances only)
- Details of any visitors that will be you (must be on the child's approved list)
- Details of your visit
Booking Conditions
- Only those visitors whose details are listed on the approved visitors list and those who are names on the booking will be allowed entry.
- For all visits you will need a form of photo ID, such as a passport or driving license. Please make sure your name and photo is clear on your ID.
- Visits to a child must be booked in advance, at least 72 hours ahead of the visit, unless in exceptional circumstances.
- Visits can be booked up to 5 weeks ahead of time.
- Please do not make your way to Oasis Restore until confirmation has been received. This will be in the form of a confirmation email confirming your visit can go ahead.
- Please note it can take up to two days for bookings to be confirmed.
Visiting a child in a secure setting can be an upsetting as well as precious experience, as you may miss them or worry about them. Please ask us for support if you feel we could help - or consider using other supports you may have elsewhere. We understand how difficult this is and are here to help.